Quill Quest

Terms & Conditions

Welcome to Quill Quest. These Terms & Conditions govern your access to and use of our official websites, event registration services and ticket-booking facilities. By using our services, you agree to the applicable terms described below.

These Terms & Conditions apply equally to both official Quill Quest websites.

1. About Quill Quest

Quill Quest provides event information, participant registration, ticket booking and related event services through its official websites. The services available may vary depending on the event.

2. Eligibility and User Information

Users must provide accurate and complete information when registering or booking tickets. You are responsible for ensuring that your name, email address, phone number and other submitted details are correct.

3. Ticket Booking

Ticket availability is subject to the capacity and booking conditions of each event. A booking is considered confirmed only after payment verification and ticket issuance by Quill Quest.

Submitting a booking request does not guarantee a ticket until the booking has been confirmed.

4. Payments

Payments must be made using the payment methods displayed during checkout. Payment verification may be required before a ticket is issued.

Customers should retain their payment receipts and transaction references until their booking has been confirmed.

5. Ticket Delivery

Tickets may be delivered electronically to the registered email address or made available through the ticket portal. Customers should check their inbox and spam folder if a ticket email is delayed.

If payment has been deducted but no ticket is issued, customers should contact Quill Quest support with their booking details and payment reference for verification.

6. Ticket Validity and Entry

Each issued ticket may contain a unique ticket ID or QR code. Tickets are subject to verification by authorised event staff.

Duplicate, altered, invalid or previously used tickets may be rejected. Admission is also subject to applicable event rules and venue requirements.

7. Ticket Cancellation and Refunds

Quill Quest permits ticket cancellations according to the following refund schedule:

• 5 days or more before the event: 90% refund.
• 3–4 days before the event: 50% refund.
• 1–2 days before the event: 30% refund.
• On the event date (Day 0): No refund.

Refund eligibility is determined by when the cancellation request is received relative to the scheduled event date. The applicable percentage is calculated on the ticket amount paid, subject to any separately disclosed charges that may lawfully be excluded.

Please review our separate Refund Policy and Cancellation Policy for the cancellation procedure and further details.

8. Event Changes, Postponement or Cancellation

If an event is cancelled, postponed or rescheduled by Quill Quest, affected ticket holders will be informed through the contact details provided during booking.

Applicable refund or alternative arrangements will be communicated to affected customers, subject to the circumstances and applicable law.

9. Prohibited Activities

Users must not:

• Submit false or misleading booking information.
• Attempt fraudulent or unauthorised payments.
• Copy, alter, duplicate or misuse tickets or QR codes.
• Attempt unauthorised access to our websites or systems.
• Use our services for unlawful activities.
• Interfere with the normal operation of our ticketing services.

10. Privacy and Personal Information

Personal information collected during registration, ticket booking or customer support will be handled in accordance with our Privacy Policy. Please review the Privacy Policy before using our services.

11. Website Availability

We aim to keep our websites available and functioning correctly. However, temporary interruptions may occur due to maintenance, technical issues, network failures or circumstances beyond our reasonable control.

12. Third-Party Services

Our services may rely on third-party payment providers, email services or other technical providers. Your use of those services may also be governed by their respective terms and policies.

13. Limitation of Liability

To the extent permitted by applicable law, Quill Quest is not responsible for losses arising from circumstances beyond its reasonable control. Nothing in these terms excludes liability or consumer rights that cannot legally be excluded.

14. Changes to These Terms

Quill Quest may update these Terms & Conditions when necessary. The latest version will be published on our official websites. Any changes will apply as permitted by applicable law.

15. Applicable Law and Disputes

These Terms & Conditions are subject to the applicable laws of India. Disputes will be handled by the competent courts or authorities having jurisdiction under applicable law.

16. Contact Us

For questions about bookings, payments, tickets, cancellations or these terms, please contact Quill Quest using the verified business contact details published on our Contact Us page.

Official websites:

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